Entrust is revamping its funding information webpages to be clear, accessible, and user-friendly, empowering people with disabilities to find the resources they need.
Services
Client
Entrust Disability Services
Year
2023
Software
Figma, Photoshop, Illustrator
Challenge
Entrust Disability Services recognized a critical gap in their web presence. The complex and user-unfriendly nature of government websites containing funding information presented a barrier for potential clients seeking clarity and guidance.
Their existing funding information webpages mirrored these issues, making it difficult for users with varying tech skills and abilities to navigate and understand the programs and resources available.
Goal
To empower people with disabilities by creating clear, accessible, and user-friendly webpages showcasing Entrust's funding information. This includes:
- Compelling Content: Highlighting Entrust’s accomplishments in achieving the City’s heritage goals and the vital role heritage preservation plays in Edmonton’s identity.
- Justification for Increased Funding: Demonstrating the need for more resources to further EHC’s work and expand community engagement.
- Easy Navigation: Organizing funding programs logically by disability type, service type, or eligibility.
- Clear Communication: Providing easy-to-understand summaries in plain language, outlining program details like eligibility, deadlines, and available resources.
- Visually Appealing Design: Creating clean and uncluttered webpages with ample white space for readability, clear hierarchy, and visual cues to guide users.
- Accessibility Best Practices: Ensuring WCAG compliance for users with disabilities and incorporating elements like icons, infographics, or short videos to enhance engagement.
- Clear Calls to Action: Directing users to contact Entrust for further assistance or application forms.
Result
By implementing these design principles, Entrust can expect the redesigned webpages to become:
- More Useful: Users can easily find the funding information they need, leading them to the resources and support services offered by Entrust.
- More Intuitive: The clear structure and organization will streamline navigation, reducing frustration for users.
- More Engaging: A visually appealing design and engaging content will encourage users to explore funding opportunities, ultimately increasing access to crucial resources for people with disabilities.